How do I update my payment information?
If your payment method has declined, you’ll want this article: Why did my payment decline? How do I retry my payment?
You can add a new payment method, or update an existing payment method while logged in to your account via Desktop, or mobile web (i.e. Chrome, or Firefox). Click ahead if you already know which action you'd like to take:
● Multiple accounts as a Supporter
I'm a supporter of EricStanleyStore and was billed after cancelling my membership.
One possibility is you signed up multiple times as a supporter. If you do this, you are billed every time that you sign up and have an active membership.
Even if you cancelled your membership before the start of the pay cycle, the other accounts you signed up under are still active. This is because you may have other duplicate accounts that are still active.
If you're uncertain whether or not you have any other accounts, check out your my membership page. You'll see them listed here!
Still need help? Send us a note
Even if you cancelled your membership before the start of the pay cycle, the other accounts you signed up under are still active. This is because you may have other duplicate accounts that are still active.
If you're uncertain whether or not you have any other accounts, check out your my membership page. You'll see them listed here!
Still need help? Send us a note
Articles in this section
I became a supporter. How do I get my 20% discount?
How do I update my payment information?
I cancelled my membership. Why was I still billed?
How do I request a refund?
How do I cancel my membership?
How do I update my payment information?
If your payment method has declined, you’ll want this article: Why did my payment decline? How do I retry my payment?
You can add a new payment method, or update an existing payment method while logged in to your account via Desktop, or mobile web (i.e. Chrome, or Firefox). Click ahead if you already know which action you'd like to take:
● Multiple accounts as a Supporter
I'm a supporter of EricStanleyStore and was billed after cancelling my membership.
One possibility is you signed up multiple times as a supporter. If you do this, you are billed every time that you sign up and have an active membership.
Even if you cancelled your membership before the start of the pay cycle, the other accounts you signed up under are still active. This is because you may have other duplicate accounts that are still active.
If you're uncertain whether or not you have any other accounts, check out your my membership page. You'll see them listed here!
Still need help? Send us a note
Even if you cancelled your membership before the start of the pay cycle, the other accounts you signed up under are still active. This is because you may have other duplicate accounts that are still active.
If you're uncertain whether or not you have any other accounts, check out your my membership page. You'll see them listed here!
Still need help? Send us a note
